Privacy Policy

Auto-Access ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

• Account data: email address, phone number, and profile details you provide at sign-up.
• Favourites and enquiry history: vehicles you save and messages you send to our team.
• Usage data: pages visited, device, and browser information collected automatically.
• Newsletter: your email address if you subscribe to updates.

2. How We Use Your Information

• To operate, secure, and improve the Platform.
• To authenticate you and protect against fraud.
• To respond to your enquiries and deliver vehicle information.
• To send service notices and, with consent, marketing communications.

3. Cookies

We use cookies and similar technologies for authentication, preferences, and analytics. See our Cookie Policy for details and controls.

4. Sharing of Information

We do not sell your personal information. We may share data with service providers (e.g. hosting, messaging, analytics) who process it on our behalf under confidentiality obligations, or when required by law.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, and enforce our agreements.

6. Your Rights

Depending on your jurisdiction, you may request access to, correction of, or deletion of your personal data. To exercise these rights, contact us through the Contact Us page.

7. Security

We apply reasonable technical and organizational measures to protect your information. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically. The "Last updated" date indicates the latest revision.